We specialise in the Hospitality industry and have a unique offering for this sector – plus we offer a FREE half day Leadership taster session!
With our strong background in hospitality, customer service and leadership, we have created an unique offering for this sector. We know that you want to develop your people to be the best they can be so that you give the best customer experience possible, but that often comes at a cost. We want to remove the cost barrier for you whilst still giving you exceptional training that really transforms what you are doing.
We understand the increasing pressures that your industry faces with the launch of such things as Airbnb, so now is the time to invest in your people to make you stand out by providing an outstanding hotel experience, that will keep your guests wanting to return. Now more then ever, it is so important to make yourselves stand out with the level of customer experience you provide and this can only be done by investing in your people in the right way.
We have a range of courses that we have designed specifically for the hospitality industry, so although they are ‘off the shelf’, they are bespoke to your industry. We have done this to remove the cost element when designing a bespoke course for your industry. We will also design a course that would be popular at your request without charging you any design costs. We then host these courses as ‘open courses’ where anyone from the industry can book on to it. Once we have enough interest in a course, we schedule the date in line with the people that want to attend. We also give you the opportunity to host the course at your venue, therefore reducing the cost even further. Plus, the more people you book on, the lower the rate per person.
We still use the same methodology as we do for all our training events, so whether it’s a leadership course, team building course or communications skills course, there will be a simulation activity (like a game) to bring the learning to life. We do this so that everyone has a lot of fun whilst being challenged and learning. This makes the learning stick and creates a passion for change to happen.
We have a set price for all our courses, to make this offering completely transparent and to help you plan your development budget. We can also tailor a course for you to have as a ‘closed’ course for just your hotel for just an extra £100 per person attending (we will run with a minimum of 6 people and maximum of 12 people).
We also offer a FREE half day leadership skills event, so you can see what our style is like and understand how we work and the types of results you will see. Please contact us to book a place on a FREE half day event. One person per hotel is permitted at attend this event – but if you want more then one person to attend, then all you need to do is simply host the event at your venue and you can have up to 3 people attend!
Here are some quotes from some of our very happy customers:
“What an amazing day training with the senior team and our rising stars.
Thank you to Enhance & Aspire for insightful, fun and uplifting training!
The training was created personally for myself and the team at the hotel and fully met the brief!!!
Delighted and can’t wait to work with you again!!” – Nadine Rees, General Manager at DoubleTree by Hilton Bristol North
“It was one of the best training sessions I’ve ever been on” – Deputy Manager
“Thank you so much Rachel & Jenni for delivering a brilliant engaging training course. Really looking forward to working with Enhance & Aspire in the future” – Steve Rycroft, General Manager at Hard Days Night Hotel – Liverpool
If you want to find out more about this, or just want to discuss some of your ideas, don’t hesitate to contact us to find out how we can help you.